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How to Bid and Buy

 

Step 1. Your Crowdwindow Account.

Sign In to your Crowdwindow User Account, or Register a Free Crowdwindow User Account.

 

 

 

 

Step 2. The Types of Listings. 

Auction Listings:

2a. Auction Listings that allow you can place Bids for the Auction Item/s up until the Auction ends.

2b. Auction Listings that allow you to place Bids for the Auction Item/s up until the Auction ends AND that allow you to Buy Now (purchase the Auction Item/s immediately).

 

Fixed Price Classified Ad Listings:

2c. Listings that have a fixed price for the Item/s and allow you to Buy Now (purchase the Item/s immediately like any normal Classified Ad).

 

 

 

Step 3. Understanding an Auction Listing. 

A. Buy Now price. Auction Listings that allow you to buy immediately, have the "Buy Now Price" shown.

B. Pay Immediately. If you choose to buy at the Buy Now Price and not to compete with Bidding in the Auction, you click the appropriate "Payment Method Icon" (Credit/Debit Card, Ideal, Sofort, Giropay, Bancontact) and purchase the Item/s.

C. Starting Price/Current Bid Price. The Auction listing, shows the Starting Price, or after the first Bid, the Current Bid Price.

D. Bid Directly. You can easily place a Bid or Bids for the Auction Item/s by entering your Bid Amount in the Bid Directly "Your Bid" Box and clicking the "Place Bid" Button next to it.

E. Auto Bid. You can set an Auto Bid Amount for the Auction Item/s by entering your Auto Bid Amount in the Auto Bid "Max Bid" Box and clicking the "Place Bid" Button next to it. This sets the Crowdwindow Platform to automatically Bid for you when another User Bids above your Bid Amount.

 

 

 

 

 

 

Step 4. Making your first Bid on an Auction Listing. 

A. Enter a Bid Amount. Enter your Bid Amount into the Bid Directly "Your Bid" Box and click the "Place Bid" Button next to it.

B. Starting Price/Current Bid Price. You must Bid more than the Starting Price/Current Bid Price.

C. Cannot Bid Less. If you Bid less than the Starting Price/Current Bid Price then your Bid will be rejected and you will have to increase it, or refrain from making further Bids for the Auction Item/s.

 

 

 

 

 

Step 5. Increasing your Bid. 

A. Enter a Higher Bid Amount. Enter your Increased Bid Amount into the Bid Directly "Your Bid" Box and click the "Place Bid" Button next to it.

B. Your Bid was Successful. If your Increased Bid Amount is accepted, the "Your bid was successful. Thank you!" notification highlighted in Green will be shown.

C. Current Bid Price. When your new Increased Bid Amount is accepted, it will be displayed as the new "Current Bid Price".

D. Bid History. Successful Bids are shown in the "Bid History" List.

 

 

 

 

Step 6. Auto Bidding. 

A. Enter an Auto Bid. You can set an Auto Bid Amount, for the Auction Item/s by entering your Auto Bid Amount into the Auto Bid "Max Bid" Box and click the "Place Bid" Button next to it. This sets the Crowdwindow Platform to automatically Bid for you when another User Bids above your Bid Amount. The system will continue to Auto Bid for you up until the Auction Ends, or if the Auction Bids exceed your Auto Bid Amount. 

B. Auto Bidding Increments. The Crowdwindow system uses the normal bidding increment flow when placing Auto Bids for you. When another User Bids above your Auto Bid Amount, the Crowdwindow system will automatically Bid Higher for you, but only at the next lowest bidding increment. In the example below, your Auto Bid Amount is £3.52. But the system has only Bid £3.00 on your behalf which is the next bidding increment which keeps you winning with a higher amount than any other Bids.

C. Your new Higher Auto Bid. Each new highest Bid or Auto Bid Amount is displayed as the "Current Bid Price".

 

 

 

D. Outbid by your Auto Bid. When a User makes a Bid, that is less than your Max Auto Bid Amount that you have set, the system will place an Auto Bid for you which is higher than the User has just Bid. In this example below the User had Bid £3.25

E. Notification of the higher Auto Bid. In the example below, the User is shown the Highlighted Orange notification "Your bid was successful but we placed an auto bid for another user. Please review below." 

F. Bid History. The example below shows the Bid History with the Users Bid of £3.25 and the higher Auto Bid of £3.50 placed by the system on behalf of you as your set Max Auto Bid Amount is £3.52.

G. The new Higher Auto Bid. Each new highest Bid or Auto Bid Amount is displayed as the "Current Bid Price".

 

 

 

 

 

Step 7. Payment for Auctions you have won. 

A. Auctions you have won. To see the Auctions that you have won, sign in to your control panel and click on "Auctions you won" in the menu. Here you can see the details of all of the Auctions that you have won. 

B. Payment Status. The Payment Status of each Auction shows either PAID or UNPAID. You have 3 days from the end of Auction to pay for the Auction Item/s of the Auction that you have won. 

C. Payment. Under each unpaid Auction that you have won are the "Payment Method Icons" to pay for the Auction Item/s. Click on the appropriate "Payment Method Icon" (Credit/Debit Card, Ideal, Sofort, Giropay, Bancontact) and complete your purchase of the Auction Item/s.

 

 

 

IMPORTANT INFORMATION

 

If you intend to be a Seller or Buyer on the Crowdwindow Online Auction Marketplace, we encourage you to first read through our Information Pages:

Overview,  Creating Your Listing,  How to Bid and Buy,  Prohibited Items,  Supported Countries and Payment Methods,  Terms and Conditions,  Seller Terms,  Buyer Terms,  Privacy Policy and Cookies Policy.

 

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