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Privacy Policy

 

Your privacy is important to us

As described in our Terms and Conditions, crowdwindow.com (herinafter, “Crowdwindow”, “crowdwindow.com”, “the Crowdwindow Online Auction Marketplace” and/or our “Website” or “Websites” and/or our “Mobile Applications”) is a website-platform that can be viewed on computers, laptops, tablets, mobile phones, smartwatches and other electronic devices that connect to the internet.  

The Crowdwindow Online Auction Marketplace is owned and operated by Crowdwindow Ltd, 20-22 Wenlock Road, London, England, N1 7GU, United Kingdom.

It is our policy to respect your privacy regarding any information we may collect while operating our Websites or our Mobile Applications. This Privacy Policy applies to the Crowdwindow Online Auction Marketplace which is operated by Crowdwindow Ltd (hereinafter, “us”, or “we”, or “Crowdwindow Ltd"). 

We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Crowdwindow Online Auction Marketplace. We have adopted this Privacy Policy (“Privacy Policy”) to explain what information may be collected on the Crowdwindow Online Auction Marketplace, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Crowdwindow Online Auction Marketplace and does not apply to our collection of information from other sources, other than those sources described within this Privacy Policy.

This Privacy Policy, together with the Terms and Conditions posted on the Crowdwindow Online Auction Marketplace, set forth the general rules and policies governing your use of the Crowdwindow Online Auction Marketplace. Depending on your activities when visiting the Crowdwindow Online Auction Marketplace, you may be required to agree to additional Terms and Conditions.

 

Website Visitors and Mobile Application users

Like most Website operators and Mobile Application developers/providers, non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request is collected. The purpose in collecting non-personally identifying information is to better understand how the visitors use the Crowdwindow Online Auction Marketplace. From time to time, we may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of the Crowdwindow Online Auction Marketplace.

 

We also collect potentially personally-identifying information like Internet Protocol (IP) Addresses for Logged-in Users and for Users leaving comments on the Crowdwindow Online Auction Marketplace. We only disclose Logged-in User and Commentor IP Internet Protocol Addresses under the same circumstances that we use and disclose personally-identifying information as described below:

 

Gathering & use of Personally-Identifying Information by Us and Users

Certain visitors to the Crowdwindow Online Auction Marketplace choose to interact with us in ways that require us to gather personally-identifying information. The amount and type of information that is gathered depends on the nature of the interaction. For example: we ask visitors who create a User Account on the Crowdwindow Online Auction Marketplace to provide their Name, Address, Email Address, Mobile Number and other relevant information required for them to perform their running of Auctions, Bidding, Selling, Shipping and to perform other tasks and transactions on the Crowdwindow Online Auction Marketplace.

To enable Users of the Crowdwindow Online Auction Marketplace to fulfil their obligations under a Contract of Sale, necessary personal information such as Name, Email Address, Phone Number, and Address may be supplied to Sellers on request to enable the shipment of Lots to Buyers. However, we accept no responsibility and cannot be held responsible for the accuracy of the personal information of any User, which we share with another User.

Users of the Crowdwindow Online Auction Marketplace and Crowdwindow Ltd receive, store and use personal data and information independently of each other and each are considered separate and independent data controllers of the personal data and information under applicable data protection laws and regulations. In the event Crowdwindow Ltd and any User are found to be joint data controllers which results in Crowdwindow Ltd being sued or incurs damages that is attributed to the shortcomings of the User, then the User agrees to indemnify us for those damages.

If you receive another User’s personal data or information, you agree and accept that you must handle and process the Personal data or information in accordance with applicable (data protection) laws and regulations. You guarantee that you will only handle and process such Personal data and information to perform your obligations under a Contract of Sale. You guarantee that you will not use such Personal Data or Information to send any commercial emails to the Buyer and that you will not supply such Personal Data or Information to any 3rd Party, such as marketing companies and you agree to indemnify us for any damages in relation for such Personal Data or Information being used by any 3rd Party for commercial purposes.

 

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee and will not be held liable for its absolute security.

 

Advertisements

Adverts (Ads) appearing on the Crowdwindow Online Auction Marketplace may be delivered to Users by Advertising Partners (Advertisers and Merchants), who may set cookies. These cookies allow the Ad Server to recognize your device/s each time they send you an online advertisement to compile information about you, or others who use your device/s. This information allows Ad Networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by us and does not cover the use of cookies by any Advertisers or Merchants for which we have no control over, assume no responsibility for and will not have any liability for.

 

Links To External Websites

The Crowdwindow Online Auction Marketplace may contain links to external websites that are not operated by us. If you click on a third-party link on the Crowdwindow Online Auction Marketplace, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and Terms and Conditions of every website that you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any Third-Party websites, products or services and will not have any liability for.

 

Google, Bing & other Remarketing Services

We use the Remarketing Services to advertise on Third-Party websites and mobile applications (including Google and Bing) to previous visitors to the Crowdwindow Online Auction Marketplace. It could mean that we advertise to previous visitors who have not completed any task on the Crowdwindow Online Auction Marketplace, for example: using a contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network etc. Third-Party vendors, including Google, use cookies to serve ads based on someone’s past visits. Any data collected will be used in accordance with our own Privacy Policy and/or Google’s Privacy Policy.

You can set preferences for how Google advertises to you, using the Google Ad Preferences page, and if you want to you can opt-out of interest-based advertising entirely by ‘cookie settings’ or permanently using a browser plugin.

 

Protection of Certain Personally-Identifying Information

We only disclose potentially personally-identifying and personally-identifying information to those employees, contractors and affiliated organizations that:

(i) need to know that information in order to process it on our behalf or to provide services available on the Crowdwindow Online Auction Marketplace.

(ii) that have agreed not to disclose it to others.

Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using the Crowdwindow Online Auction Marketplace, you consent to the transfer of such information to them. 

We will not rent or sell potentially personally-identifying and personally-identifying information to anyone.

Other than to employees, contractors and affiliated organizations, as described above, we only disclose potentially personally-identifying and personally-identifying information in response to a subpoena, court order or other governmental request, or when we believe in good faith that disclosure is reasonably necessary to protect our property or rights, third parties, or the public at large.

If you are a registered User of the Crowdwindow Online Auction Marketplace and have supplied your email address, we may occasionally send you emails to tell you about new features, offers, projects, auctions, lots, campaigns, solicit your feedback, or just keep you up to date with what’s going on with the Crowdwindow Online Auction Marketplace.

If you send us a request (for example via a support email, or via one of our feedback mechanisms) via a blog, forum, or social media platform, we reserve the right to publish it in order to help us clarify, or respond to your request, or to help us support other Users.

We take all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

 

Aggregated Statistics

We may collect statistics about the behaviour of visitors to the Crowdwindow Online Auction Marketplace. We may display this information publicly, or provide it to others. However, we do not disclose your personally-identifying information.

 

Affiliate Disclosure

Crowdwindow Ltd may use affiliate links and may earn a commission from certain links. This does not affect the prices that you pay for any services offered by us on the Crowdwindow Online Auction Marketplace.

 

Cookies

To enrich and perfect your user experience, we use “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer and devices.

A cookie is a string of information that a website stores on a visitor’s computer or device, and that the visitor’s browser provides to the website each time the visitor returns.

We use cookies to help us identify and track visitors to the Crowdwindow Online Auction Marketplace, their usage and access preferences. The Crowdwindow Online Auction Marketplace visitors and Users who do not wish to have cookies placed on their computers and devices should set their devices browsers to refuse cookies before using the Crowdwindow Online Auction Marketplace.

Note: The drawback of refusing cookies is that certain features of the Crowdwindow Online Auction Marketplace may not function properly without the aid of cookies.

By continuing to navigate, view and browse the Crowdwindow Online Auction Marketplace, without changing your cookie settings, you hereby acknowledge and agree to our use of cookies.

 

E-commerce

Those who engage in transactions on the Crowdwindow Online Auction Marketplace as Sellers or Buyers are asked to provide additional information, including as necessary, the personal and financial information required to process those transactions. In each case, we collect such information only in-so-far as is necessary, or appropriate to fulfil the purpose of the Seller or Buyers interaction with us.

We do not disclose personally-identifying other than what we have disclosed in our Privacy Policy and/or Terms and Conditions.

Visitors to the Crowdwindow Online Auction Marketplace can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain the Crowdwindow Online Auction Marketplace related activities (including and not limited to: being able to Sell, Bid or Buy on the Crowdwindow Online Auction Marketplace).

 

Privacy Policy Changes

Although most changes are likely to be minor, we may change our Privacy Policy from time to time, and at our sole discretion.

We encourages visitors and Users of the Crowdwindow Online Auction Marketplace to frequently check this page for any changes to our Privacy Policy.

Your continued use of the Crowdwindow Online Auction Marketplace after any change in this Privacy Policy, will constitute your acceptance of such changes.

 

 

IMPORTANT INFORMATION

 

If you intend to be a Seller or Buyer on the Crowdwindow Online Auction Marketplace, we encourage you to first read through our Information Pages:

Overview,  Creating Your Listing,  How to Bid and Buy,  Prohibited Items,  Supported Countries and Payment Methods,  Terms and Conditions,  Seller Terms,  Buyer Terms,  Privacy Policy and Cookies Policy.

 

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